Connect Medical Advice Messaging
Billing for Medical Advice Messaging English /
Spanish
Two-Step Verification Instructions
Activating or Deactivating Security Feature
English /
Spanish
Epic's Hello World SMS Platform Terms and Conditions
Beginning June 3, 2025, when you sign up for text messages from 20353, you are signing up to receive
text messages related to your relationship with NYP/COLDOC/WCM, including
updates related to your visits, Connect account, one-time passcode, billing
notifications, prescription reminders, and care management.
You can opt-out of SMS messages by texting STOP to 20353. Your opt-out request
will generate one final message confirming that you have been unsubscribed. You
will no longer receive SMS messages from the short code you opted out from. If
you want to join again, sign up using Connect or text HELP to the short code for
instructions.
If you are experiencing issues with the messaging program you can reply with the
keyword HELP for more assistance.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us
from you. Message frequency may vary.
Contact 646-962-4200 for help.
Please review terms and conditions and privacy policy below.
https://info.myconnectnyc.org/Pages/default.aspx
https://www.myconnectnyc.org/mychart/Authentication/Login?mode=stdfile&option=hlthprivacy
