Introduction Letter

​Dear Valued Patient: 

We are committed to delivering the highest quality care to you, no matter where you see us. In 2020, we will start using the Epic health record to give your providers information they need to care for you. 

Starting in February 2020, the first places to start using Epic will be NewYork-Presbyterian and Columbia University Irving Medical Center.*

As part of this change we will introduce the Connect patient portal, which lets you:

1. View test results 

2. Manage your appointments 

3. Pay bills 

4. Contact your doctor’s office 

5. See records and summaries of your visits 6. Have a visit by video with your doctor

Sign up for Connect at any time by visiting

This exciting change means better care and a better patient experience for you. Thank you for your understanding and patience as we move to Epic, and for trusting us with your care. Your health and safety are always our top priority. 


The doctors, nurses and staff of Columbia University Irving Medical Center, NewYorkPresbyterian, and Weill Cornell Medicine

*Locations include: NewYork-Presbyterian/Morgan Stanley Children’s Hospital, NewYork-Presbyterian Allen Hospital, and some offices of the NewYork-Presbyterian/Columbia Ambulatory Care Network. 

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